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Download Hermes Health and Connect with A Physician NOW

Download the Hermes Health app now to start connecting with a physician for all your medical needs.

Get It On

Google Play

App Store

Download on the

App Store

Background
Mobile UI
Mobile UI
Mobile UI

Download Hermes Health and Connect with a Physician NOW

Download the Hermes Health app now to start connecting with a physician for all your medical needs.

Get It On

Google Play

App Store

Download on the

App Store

how it works

Simple, Convenient, Effective

1

Tap the App

Log onto the Hermes Health App and enter our virtual waiting room. No appointments, no scheduling. We are available to treat you 24/7.

2

Get Treated

Our physicians handle patients of all ages and are trained to manage every medical problem. We can e-prescribe medications, arrange same-day imaging or urgent specialist consults. We will do our best to keep you out of the Emergency Room unless absolutely necessary.

3

Expedited Next Step

If an ER visit is required, we direct you to the closest appropriate facility. Prior to your arrival we will call ahead to discuss our concerns to make sure you receive rapid high-quality care. Finally, we follow up with your concierge PCP when you are discharged from the hospital.

how it works

Simple, Convenient, Effective

1

Tap the App

Log onto the Hermes Health App and enter our virtual waiting room. No appointments, no scheduling. We are available to treat you 24/7.

2

Get Treated

Our ER physicians handle patients of all ages and are trained to manage every medical problem. We can e-prescribe medications, arrange same-day imaging or urgent specialist consults. We will do our best to keep you out of the Emergency Room unless absolutely necessary.

3

Expedited ER Experience

If an ER visit is required, we direct you to the closest appropriate facility. Prior to your arrival we will call ahead to discuss our concerns to make sure you receive rapid high-quality care. Finally, we follow up with your concierge PCP when you are discharged from the hospital.

Our Services

Virtual Care

Comprehensive Telemedicine

Virtual consultations from home

Remote vital signs monitoring

24/7 immediate access

Learn more

Comprehensive Telemedicine
Streamlined Care Navigation

Total Wellness

Streamlined Care Navigation

Same-Day Imaging*

Expedited Specialist Access

ER Fast Track

Get started

*For certain imaging modalities, scheduling may take more than 24 business hours

Our Services

Streamlined Care Navigation

Total Wellness

Streamlined Care Navigation

Same-Day Imaging*

Expedited Specialist Access

ER Fast Track

Get started

*For certain imaging modalities, scheduling may take more than 24 business hours

Virtual Care

Comprehensive Telemedicine

Virtual consultations from home

Remote vital signs monitoring

24/7 immediate access

Learn more

FAQ Responses for Connection and Call-Related Problems

FAQ Responses for Connection and Call-Related Problems

How do I sign up?

I can't connect to a doctor through the app. What should I do?

The virtual ER waiting room isn't loading. How do I get help?

I can hear the doctor but they can't hear me during the call.

The video call keeps freezing or the quality is poor.

Troubleshooting Guides for App Navigation and Feature Access

Troubleshooting Guides for App Navigation and Feature Access

I can't find where to request prescription refills

How do I access my visit summaries?

I accidentally canceled my call while in the waiting room. Do I lose my place?

Emergency Backup Communication Procedures

Emergency Backup Communication Procedures

The app is completely down and I have a medical emergency. What should I do?

I'm having trouble during off-peak hours. Is support available?